Sunday, April 25, 2010

Future of India and Quality

I was going through an interesting piece of writing on the future predictions of NASSCOM. The presentation talks about some of the points in detail. You can find more here:
http://www.nasscom.in/Nasscom/templates/NormalPage.aspx?id=56269
http://www.nasscom.in/nasscom/templates/flagshipEvents.aspx?id=56362

A word of caution – my personal view:
This report projects a wonderful scenario of the future where India can be a great place to be in with the projected global growth and the opportunities within the country up for improvements. According to the report, there would be a surge in the healthcare, education and the finance domains within the country where the need of providing health, education and bank accounts to the remotest part of the country is expected to become a certainty.

As with these reports, which say that there is a nice growth, I would also urge you to look at the statement issued by the World Bank:

“The strategy envisages total proposed lending of US$14 billion for 2009 - 2012. As private financing dries up in the wake of the global financial crisis, the Bank has agreed to provide an additional US$ 3 billion as part of the total financing envelope of US$ 14 billion.”

This statement contradicts what NASSCOM is trying to say. You can find more if you visit the world bank site here: http://go.worldbank.org/OQ25M3AW80

Our job in the Quality World – my personal view:
We in the area of quality professes to have the required ‘stuff’ to be able to ensure implementation of any standard/framework/model. Our focus should shift from the current scenario where we are focusing just on the aspect of a typical SDLC to a more robust area of Business Process Engineering/Re-Engineering in such a way that the overall goal, apart from achieving the need of the business should also be to ensure that our debts to these ‘world banks’ are also reduced.

I would also like to interest you in a book called “Confessions of an Economic Hit Man” by John Perkins. In this book, John explains how economies of various countries can be changed by just a few positive projections, which in-turn projects high return of investment and urges countries to take up loans. But as the false projections fall, the country is pushed more and more into the debts of the banks that offer these loans, in effect making the people who control these banks as the “Invisible Kings”. This is also the reason why the Rich get richer and the Poor become poorer. Do read this interesting book for arriving at your own conclusions.

In a nutshell – my personal view:
We can still make it great provided we move away from the process of converting information to knowledge and start looking at information to knowledge and from knowledge to wisdom.
Do let all know your thoughts and do quiz me for any further information.